If you only track a handful of numbers, make them these seven. Together they tell you whether the business is growing, whether it is profitable, whether it has the cash to keep going, and whether the way it is funded is sustainable.

Revenue

Revenue is total income from sales. It indicates growth or decline over time and helps identify revenue drivers — which products, customers or channels are actually moving the top line. Watch revenue both in absolute terms and as year-on-year or month-on-month growth.

Gross profit margin

Gross profit margin is the difference between revenue and cost of goods sold (COGS), expressed as a percentage of revenue. It measures operational efficiency and profitability at the unit level.

Gross Profit Margin = (Revenue − COGS) ÷ Revenue

Net profit margin

Net profit margin is the percentage of revenue left after all expenses — including operating costs, interest and tax. It shows overall profitability and financial sustainability.

Net Profit Margin = Net Profit ÷ Revenue

Cash flow

Cash flow tracks the actual movement of cash into and out of the business. It is vital for liquidity — a company can be profitable on paper and still fail if it runs out of cash to pay bills, salaries or suppliers. Operating cash flow, free cash flow and cash runway are all useful lenses depending on the stage of the business.

Accounts receivable & accounts payable

Accounts receivable (AR) measures money owed by customers; accounts payable (AP) measures money owed to suppliers. Together they are crucial for working-capital management. Track ageing buckets (30/60/90/90+ days) on both sides — rising AR balances or stretching AP can both signal underlying issues.

Customer acquisition cost (CAC)

Customer acquisition cost is what it costs you, on average, to gain a new customer — sales and marketing spend divided by the number of new customers acquired in the period. CAC is essential for understanding marketing ROI and deciding whether the business can afford to scale acquisition.

CAC = Total Sales & Marketing Spend ÷ New Customers Acquired

Debt-to-equity ratio

The debt-to-equity ratio reflects the company's financial leverage and solvency — the balance between debt and the owners' equity that funds the business. Higher leverage can amplify returns in good times but increases risk in downturns.

Debt-to-Equity Ratio = Total Liabilities ÷ Shareholders' Equity

The seven metrics at a glance

Seven core financial metrics — what to track and why
Metric What it measures Why it matters
Revenue Total income from sales Indicates growth, decline and revenue mix.
Gross profit margin (Revenue − COGS) ÷ Revenue Operational efficiency at the unit level.
Net profit margin Net Profit ÷ Revenue Overall profitability and sustainability.
Cash flow Actual cash in/out (operating, free, runway) Liquidity to pay bills and invest in growth.
Accounts receivable & payable AR/AP balances and ageing buckets Working-capital management.
Customer acquisition cost (CAC) Sales & marketing spend ÷ new customers Marketing ROI and ability to scale.
Debt-to-equity ratio Total Liabilities ÷ Shareholders' Equity Financial leverage and solvency.

How often to review them

The right review cadence depends on how quickly each metric can move:

  • Weekly: revenue, cash position, AR ageing for major customers.
  • Monthly: gross and net profit margins, full AR/AP, CAC by channel.
  • Quarterly: debt-to-equity and other balance-sheet ratios; deeper trend analysis.

Pair every metric with a target or benchmark — a budget number, a prior-year figure, or an industry benchmark. A metric without a reference point is just trivia.

The bottom line

You don't need a 40-line management dashboard to run a healthy business. Tracking these seven metrics consistently — revenue, gross margin, net margin, cash flow, AR/AP, CAC and debt-to-equity — will tell you almost everything you need to know about how the business is doing, and where to focus next.

To learn more about how we support clients with management reporting and financial analysis, see our Accounting services and Advisory services.

About the author: Chua and Lee Associates LLP is a Singapore audit, tax, accounting and advisory firm. Our partners and senior team have served Singapore SMEs across audit, tax, accounting, corporate secretarial and advisory mandates.

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